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Get In Touch

Questions about a test? We're here to help.

Whether it's eligibility, pricing, sample collection or a report you'd like explained — reach our team by phone, email or the form below.

<2hrAverage response time
25+Cities served
7dSupport, every day
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Real people, real answers No chatbots — every enquiry reaches a person
Reach Us Directly

Talk to our team

Our advisors can help with test eligibility, home collection scheduling, pricing and report queries — no pressure, just answers.

  • Call us +91 93302 11277 Mon–Sun, 9 AM – 8 PM IST
  • Email us info@medivexalabs.com We reply within 24 hours
  • Registered office 149/1 JN Mukherjee Road, Salkia,
    Howrah – 711106, West Bengal, India
    Home collection available in 25+ cities
  • Support hours Every day, 9:00 AM – 8:00 PM IST WhatsApp support outside these hours
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Find Us

Our registered office

149/1 JN Mukherjee Road, Salkia, Howrah – 711106, West Bengal, India

Before You Write In

Quick answers you might need

How fast will I hear back?

Most enquiries are answered within 2 hours during support hours, and always within 24 hours.

Can I book a home collection here?

Yes — mention your pincode and preferred date in the message and our team will confirm a slot.

I have a question about my report.

Select "Report query" in the subject field and a member of our clinical team will follow up.

Medical disclaimer

Content on this website — including test descriptions, reference ranges and health articles — is for general information only and is not a substitute for professional medical advice, diagnosis or treatment. Lab results must be interpreted by a qualified physician alongside your symptoms and history. Never disregard or delay seeking medical advice because of something you read here. If you are experiencing a medical emergency, call your local emergency number or go to the nearest hospital immediately.

Prices, turnaround times and test panels vary by city and are subject to change. Medivexa Labs partners with NABL-accredited laboratories; accreditation applies to the processing laboratory. Home collection availability depends on your pincode.

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